FAQs

A physician referred me to Jen Dabbs more than five years ago for a minor foot problem. Since then, Jen has seen me through the foot problem, major knee surgery, and a number of other problems. Jen is very focused. She keeps probing until she finds the cause of the problem, and she follows through until recovery is complete. She has been a life saver, for me, for my wife, and for a number of our friends.– MWF

Q: Where are you located?
A: We are located on the second floor of the Anchorage building at 1555 Connecticut Ave NW Suite 200 West.  The actual entrance is on Q Street. When you arrive at our building please press “Call” and “33” and someone will buzz you into Body Wellness.  Please state who you are here to see.  Enter the building and take the elevator or stairs to the second floor. As you exit the elevator take a right and enter through the door at the end of the hall. It will say Body Wellness on the door.  Your therapist will meet you in the waiting area.

Q: What is the cost of treatment for physical therapy?
A: The cost of each 50-minute hour of treatment is $165. The cost for a 60-minute evaluation is $230. We accept cash, checks, and Visa/Mastercard.

Q: What insurances are accepted?
A: Body Wellness is considered an out of network provider. While we do not accept insurance and payment is due at the time of service most of our patients rely on receiving insurance reimbursement. We bill usual and customary PT codes and will make sure patients receive the documentation necessary to receive the maximum reimbursement available. We advise our patients to contact their insurance companies to find out what their benefits are for out patient out of network physical therapy visits.

Q: Do you accept Medicare patients?
A: No, not for traditional physical therapy services. If you need such services, Body Wellness can provide you with practitioners in the area who can accommodate you. However, if you are a Medicare beneficiary and would like to be seen for services NOT covered by Medicare ( ie – wellness or maintenance and prevention programs) we would be happy to work with you. Your treatment would be on a fee for service basis.

Q: Do I need a prescription from my physician in order to be treated?
A: In the District of Columbia patients do not need an MD prescription to receive physical therapy treatment. As most of our patients file for insurance reimbursement we recommend that even if they are being treated in DC we have an MD referral on file in order to minimize insurance issues.

Q: How should I prepare for my first appointment?
A: Please fill out and bring with you the attached new patient forms. Also, please either bring or wear loose and comfortable clothing.

Q: What if my condition cannot be treated with physical therapy alone?
A: Jennifer and Stephanie are acutely aware of their scope of practice and that some conditions cannot be treated by physical therapy alone. Our patients welcome our willingness to refer to outside providers when appropriate. Having both practiced in the DC area for a number of years, we have worked with hundreds of practitioners of various disciplines. Our various connections in the healthcare community and unique situation of being part of a collaborative practice allow us to refer our patients to the best outside providers available.

Q: What if I need to cancel an appointment?
A: When you schedule an appointment with our practice, that time is reserved solely for you. When an appointment is missed without cancelling within a 24 hour time period the practitioner does not have the opportunity to offer that time to someone else in need of services. Missed appointments can also interfere with a client’s progress in treatment.

To ensure that we can best meet the needs of our clients, it is our policy that patients are responsible for all appointments that they have scheduled. Patients who choose not to attend, or those who call to cancel their appointments at the last minute are still responsible for these appointment times. The following policy therefore applies for cancellations:

24 HOURS/ 1 BUSINESS DAY NOTICE IS REQUIRED TO CANCEL EACH ONE HOUR APPOINTMENT YOU HAVE SCHEDULED
ANY LATE CANCELLATIONS OR MISSED APPOINTMENTS WILL BE CHARGED THE FULL AMOUNT OF THE REGULAR VISIT

Fees for missed appointments and/or late cancellations are expected at or before the patient’s next scheduled appointment. Insurance does not cover these fees.

Clients can call to check if the therapist is running on time. If the therapist is late, the patient will not lose any treatment time. When the client is late for the session, the client incurs the loss of time and payment for the full session is expected.